For orders placed out of Turkey
After receiving of the products subject to return by us, your products will be inspected based on the order of their procedural order. Your refunding will be made after we receive your products to be returned. The refunding will be made by the payment method you used when you placed the order. Since the return procedures are conducted via automatic systems, the refunding will be consummated based on the method of payment for the order which you generated/placed on our system.
How can I change/Return?
How can I Change?
No changes can be made on our Internet Store or stores that in your country.
How can I return?
1. The unused products which were purchased from our ezratuba.online address can be returned. To this end, you may;
You may send your product/products accompanied by its invoice and bill of lading number provided that the delivery and customs charges are covered by you.
When your products arrive at our warehouse, they will be inspected according to the return conditions. If they conform to those conditions, the return will be accepted and refund will be executed based on the method of payment in the order. When your return process is completed, you will be informed via email.
Our Address for Returns:
HET TEKSTİL DANIŞMANLIK SAN. VE TİC. LTD. ŞTİ.
Hüsrev Gerede Caddesi Keskin Apt. No: 81/2 Teşvikiye Nişantaşı İstanbul